Privacy Policy

Your privacy and the security of your personal data are very important to us at ASATO. We are committed to offering you personalized services while respecting your privacy and choices, which is why we DO NOT share your data with third-parties. We are a luxury retail, wholesale, and art brand operating in New York and Japan. This statement's purpose is to clearly explain how we handle the personal data you provide or that we collect through various touch points (such as asatokitamura.com, social media platforms, digital apps, and events).

For customers and individuals who sign up for our programs, services, or otherwise engage with us beyond simply browsing our site, we collect specific information relevant to your interactions. This includes details pertinent to particular transactions and interactions with you. For instance, when you make a purchase from asatokitamura.com, we gather information necessary to process, fulfill, and ship your order. For those who enroll in our programs or services, we typically collect contact details, communication preferences, and information that helps us tailor recommendations for products or services you might find interesting. We may consolidate this information to manage your preferences and interactions more effectively. Additionally, if you subscribe to our ASATO newsletter, we will collect your email address. This centralized approach helps us maintain an organized record of your information, allowing us to better manage our relationship with you and respect your choices and preferences. We guarantee that access to your personal data is restricted to authorized ASATO individuals only, and only when necessary for the purposes mentioned above.

We have implemented robust physical, technical, and operational safeguards to protect your data from loss, misuse, alteration, destruction, or unauthorized access. However, it's important to note that the Internet, wireless networks, and data storage are not entirely secure, and we cannot guarantee the absolute security of your personal data. We encourage you to take steps to protect your own data as well. For example, when creating an account on asatokitamura.com, we encourage users to select a complex password. Our security measures are tailored to the sensitivity of the data we collect. For instance, credit, debit, and other payment information is protected by stringent security protocols. Your bank details are encrypted on ASATO's servers, and payments are processed through a secure, PCI-DSS certified payment platform, which includes additional control measures to safeguard your purchases and prevent fraud. We also ensure that our partners and group companies maintain a similar level of data protection. These measures are regularly reviewed and updated to address emerging threats and comply with new legal requirements in the countries where we operate. To the fullest extent permitted by law, ASATO is not liable for any unauthorized or illegal access to our systems or those of our vendors, agents, contractors, affiliates, or partners. If you suspect that your communications or personal data may have been compromised, please contact us immediately using the contact form on our "Contact" page.

We hope our approach and transparency alleviates any privacy concerns you may have. Please contact us if you have any further questions.


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