Contact Us

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For questions regarding shipping and returns, you can find our policies here. For media, press or styling inquiries, please email asato@innovative-room.com.

Frequently Asked Questions

How can I request a custom/bespoke design?

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For custom design, please complete our contact form or email us at asato@innovative-room.com with the proposed project details. Be sure to include any reference images and budget, if applicable.

Does ASATO ship internationally?

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ASATO ships internationally, however there may be additional charges depending on the logistics of your location. For pricing details, check your locations' shipping details at checkout.

What is the return policy for items purchased online?

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Returns are permitted within 14 days from the date of purchase. Items must be returned in their original condition, unworn, unwashed, with all tags still attached. A receipt/order confirmation is generally required to facilitate a refund, which will be issued using the original payment method employed at the time of purchase.

*All First Edition and Fine Art items are ineligible for return.